Privacy Policy
Last updated: March 2026
Your privacy is important to us. This policy explains what data Prabzo collects, how it is used, and how it is protected.
1. Data We Collect
When you use Prabzo, we collect:
- Account information — your name, email address, and profile details you provide
- Client data — names, contact details, attendance records, payments, and appointments you enter
- Usage data — basic app usage analytics to improve the service
- Device token — for sending push notifications to your device
2. How We Use Your Data
We use your data solely to:
- Provide and improve the Prabzo service
- Sync your data across your devices
- Send you important service notifications and reminders
- Send you product updates, tips, and announcements via email (you can unsubscribe at any time)
- Send push notifications for sessions, payments, and package reminders
We do not sell your data to third parties. We do not use your client data for advertising.
3. Push Notifications
With your permission, Prabzo may send push notifications to your device including:
- Daily session reminders
- Pending payment alerts
- Package expiry warnings
- Re-engagement reminders
You can disable notifications at any time in your device settings or within the Prabzo app.
4. Email Communications
By creating an account, you agree to receive occasional emails from Prabzo including:
- Product updates and new feature announcements
- Tips and best practices for managing your clients
- Important service notifications
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or contacting us directly.
5. Data Storage
Your data is stored securely on Google Firebase (Firestore), hosted on Google Cloud infrastructure (US servers). Data is encrypted in transit and at rest.
6. Data Sharing
We do not share your personal data or your clients' data with any third parties, except:
- Google Firebase — our cloud infrastructure provider
- Firebase Cloud Messaging (FCM) — for push notifications
- As required by law
7. Your Rights
You have the right to:
- Access and download your data at any time via Settings → Export
- Request deletion of your account and all associated data via Settings → Delete Account
- Update or correct your personal information
- Opt out of marketing emails at any time
- Disable push notifications at any time
- For EU/GDPR users: right to data portability, restriction of processing, and to lodge a complaint with your local supervisory authority
8. Legal Basis for Processing (GDPR)
For users in the European Economic Area, we process your data under the following legal bases:
- Contract performance — to provide the Prabzo service you signed up for
- Legitimate interests — to improve our service and send relevant product updates
- Consent — for push notifications and marketing emails
9. Data Retention
Your data is retained as long as your account is active. If you delete your account, all associated data is permanently deleted within 30 days.
10. Children's Privacy
Prabzo is not intended for use by anyone under the age of 13. We do not knowingly collect data from children.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes via the app or email.
12. Contact Us
For privacy-related questions, data deletion requests, or to unsubscribe from communications, contact us at